Effective Date: 12 November 2025

Last Updated: 12 November 2025

1. Introduction

Welcome to Melbourne Porcelain (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website melbourneporcelain.com.au, make a purchase, subscribe to our newsletter, or otherwise interact with us.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details. We may also automatically collect non-personal data such as IP address, browser type, device information, and website activity.

3. How We Collect Your Information

We collect personal information through online orders, contact forms, newsletter subscriptions, customer service communications, and cookies or analytics tools like Google Analytics.

4. How We Use Your Information

We use your information to process and deliver orders, provide customer support, send updates and marketing communications (opt-out available), and comply with legal obligations.

5. Disclosure of Your Information

We may share your information with trusted third parties including payment providers, couriers, IT service providers, and professional advisors. We do not sell or trade your personal information.

6. Cookies and Analytics

Our website uses cookies to improve your experience and Google Analytics to understand site traffic. These services may store data outside Australia. Learn more at Google’s

Privacy Policy: https://policies.google.com/privacy

7. Data Security

We take reasonable steps to protect your personal data using SSL encryption, restricted access, and secure data handling. However, no online system is completely secure, and use is at your own risk.

8. Your Rights

You may access, correct, or update your personal information and withdraw marketing consent at any time. You can also make a complaint if you believe we’ve breached the APPs.

9. International Data Transfers

Some service providers may store or process data overseas. We take reasonable steps to ensure these comply with Australian privacy laws.

10. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website with the updated date shown above.

11. Contact Us

For any privacy-related enquiries or complaints, please contact:

Melbourne Porcelain

Truganina, VIC 3029, Australia

Email: info@melbourneporcelain.com.au

Phone: 03 9395 1953

Website: https://melbourneporcelain.com.au